Refund Policy
Effective Date: July 18, 2025
At Raestro, a product by Gravia Technologies, we
strive to provide the best possible experience for our customers.
Please read our refund policy carefully before subscribing to our
services.
Free Trial
We offer a 7-day free trial so you can evaluate Raestro before
making a purchase. No charges will be made during the trial
period.
Subscription Refunds
-
Monthly and Annual Plans: Once a paid subscription is
activated, fees are non-refundable except as required by law or
as stated below.
-
Exceptional Circumstances: If you experience technical
issues that prevent you from using Raestro and our support team
is unable to resolve the problem, you may be eligible for a
partial or full refund at our discretion.
-
Duplicate Payments: If you are accidentally charged more
than once for the same subscription, please contact us for a
prompt refund of the duplicate amount.
How to Request a Refund
-
To request a refund, please email us at
support@raestro.com
with your account details and the reason for your request.
-
Refund requests are typically processed within 7-10 business
days.
Contact Us
If you have any questions about our refund policy, please contact
us at
support@raestro.com.